FAQ

 
 

How many sessions will I need?

The short answer is… It’s up to you!

There are many factors that determine how many sessions you may need to see the changes you’re hoping to achieve, including: the scope of your concerns, how you would like to address these concerns, unforeseen life events, your availability, and factors of cost and your level of extended health benefits. Some people gravitate towards short-term, solution focused counselling; while others incorporate counselling into their ongoing self-care and support.

No matter what is bringing you to counselling, Connor will work with you collaboratively to ensure you are receiving the help and support you are looking for.

How does online counselling work?

Connor uses the platform Zoom for online video counselling. This is an encrypted platform, and complies with healthcare privacy standards set by the British Columbia Association of Clinical Counsellors and privacy laws to ensure your information remains confidential.

Once you have booked a session online, you will be emailed a confirmation email that includes a unique link to the video chat with Connor. All you have to do is click the link associated with your scheduled session, and away we go!

Please download and read the All About Online Counselling document prior to your first session to help get you started as smoothly as possible. A copy has also been included in your confirmation email.

What Are Connor’s Fees?

Connor’s fee structure is put in place by his governing and licensing association, The British Columbia Association of Clinical Counsellors. They are as follows:

Individual Therapy Sessions: $150 + GST

Couples Therapy Sessions: $180 +GST

Will my extended health benefits cover counselling?

Most extended health care benefits cover Registered Clinical Counsellors in the province of British Columbia. If you're not sure about your level of coverage, please check with your employer, HR representative, or insurance provider. A detailed receipt will be provided to you at the end of each session that you will use to claim the associated costs in relation to your level of coverage.

Sliding scale counselling

Connor offers sliding scale counselling for clients who may have troubles accessing mental health services due to financial reasons. The rate is based on your household income, level of insurance coverage, employment status, and Canadian residency status.

If you meet criteria for sliding scale counselling, Connor offers 10-sessions per year at a sliding scale rate between $70-$100 + GST.

Please inquire about a sliding scale counselling with Connor ahead of your initial session. Further information will be required to negotiate a rate that will work for you (ie. letter of enrolment and/or disclosure of financial/residency status).

What methods of payment are accepted?

Interact E-Transfer, and most major Credit Cards (Visa, Mastercard, & American Express).

What are Connor’s Qualifications?

Connor is a Registered Clinical Counsellor (#16005) licensed by the British Columbia Association of Clinical Counsellors.

His education includes:

  • Bachelor of Arts with Honours - St. Francis Xavier University (2010)

  • Diploma in Broadcast Journalism - BCIT (2013)

  • Diploma in Guidance Studies - University of British Columbia (2016)

  • Master of Counselling Psychology - Adler University (2018)

Does Connor work with people outside the LQBTQI+ community?

Although Connor specializes in addressing the unique needs and mental health concerns LGBTQI+ individuals face in their lives, he welcomes individuals of all backgrounds into his practice. All of the skills and interventions he is qualified to practice can be applied to anyone seeking to improve their mental health and wellbeing.

Please do not hesitate to Contact Connor if you have any questions or concerns regarding this topic.

What if counselling isn’t working for me?

Connor’s primary goals are your safety and ensuring you are getting the help and support you are looking for.

If the counselling process is not working for you, and you would like to continue therapy in some form, he is more than happy to provide referrals to his trusted colleagues who are Registered Clinical Counsellors, Canadian Certified Counsellors, or Registered Psychologists.

It is very important to Connor that you feel safe and are working towards your goals in relation to counselling. He will not be offended to discuss referral options with you as he truly wants you on a path to wellness.

If you have an ethical concern regarding Connor and/or his practice, please contact the British Columbia Association of Clinical Counsellors.

Documents

The following documents are available for you to download and print at your convenience:

All About Online Counselling

Counselling Contract

Payment Form